RETURNS OR EXCHANGES
Thank you for choosing www.jarspark.com. We are committed to providing you with high-quality products and a pleasant shopping experience. If you are not satisfied with the product you purchased, we provide the following refund terms:
- Scope of Refund Policy
Our refund policy applies to all glass bottle lamp DIY sets purchased on our website. If you are not satisfied with the product after receiving it, you can apply for a refund. - Time limit for applying for a refund
You must submit a refund application within 14 days after receiving the product. Applications beyond this period will not be accepted. - Product status
The product to be refunded must be unused and in its original packaging, including all accessories and instructions. We reserve the right to review the status of the product. - Refund process
If you wish to apply for a refund, please follow the steps below:
Contact our customer service team and provide the order number and reason for the refund.
Return the product according to the customer service instructions and keep the tracking information.
Once we receive and review the returned product and confirm that it meets the refund conditions, your refund will be processed within 2 business days. - Refund method
The refund will be returned to your payment account by the original route. Please note that bank processing times may vary, depending on your bank or payment service provider. - Shipping Policy
Shipping costs for the original order and return shipping are generally not refundable, unless the refund is caused by our fault (such as wrong item shipped, damaged item, etc.). - Disclaimer
We are not responsible for returns due to personal reasons (such as expiration, user error, etc.).
If you have any questions about the refund terms or need further assistance, please feel free to contact our customer service team. We will do our best to solve your problems and ensure that you have a pleasant shopping experience. Thank you for your support and trust in our www.jarspark.com!
